Simple steps for returns
- You can return any item within 30 days of purchase.
- The item must be unused with the original tags still attached.
- The item must be in the original packaging which must be in the original condition.
Please note: We do not offer store credit or exchange on SALE ITEMS. All sales are final as the item is reduced.
- Our policy lasts 30 days. If 30 days have passed since your purchase, unfortunately we can’t offer you a refund or exchange.
- To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. Our criteria includes:
- tags attached
- no makeup marks
- no fake tan marks
- no smell or perfume or deodorant
To complete your return, please complete the following easy steps:
1. Email us on firstname.lastname@example.org and attach or screenshot the invoice that was emailed to you with your purchase.
2. We will then email you a return slip for your package.
3. Once the item is returned and accepted by us we will offer you a 12 month 110% STORE CREDIT. You will receive a personalised code that you can apply at our checkout to use your credit, this code will be sent to you via email.
4. If we have the item in stock we are happy to exchange for you or you can choose another item in store to the same value.5. If your item is (faulty item) we will attempt to replace the item or repair it in the first instance. If this is not possible we will offer you a full refund.
Return Address: PO Box 7266, Kaleen, ACT, 2617, Australia
Tip: Use your postage bag that we sent you for your return. Simply turn it inside out, place your item inside, tape it up and head to the post office for the stickers and the payment.
In compliance with Australian Consumer Law, Peach Bud Boutique is not required to provide a refund or exchange if you make a wrong selection, need a different size or change your mind. This includes payments made with AfterPay. In accordance with Australian Consumer Law (www.accc.gov.au) Peach Bud Boutique will offer either a free repair, replacement or refund on (Faulty Item) once the item has been returned and inspected by our staff.
We have the right to reject your request if we feel that your item does not meet our return criteria and terms and conditions.